The Dover Group

Dover Online CPD

Dover provides regular in-house accredited on-line strategy based CPD (Dover CPD).

Dover  CPD comprises ten monthly two-hour training modules, running from February to November.

The FPA credits members with 20 hours of  CPD, ie two hours per module, for completing Dover CPD in 2016.

Dover CPD is text book based and draws on the writings of recognized experts, ie the text book authors, to help you create technically sound strategies for your clients. Dover augments this expert opinion with its own material and with material sourced from other experts. 

Dover CPD is free and is available to all advisers – the training is not limited to Dover advisers. 

For more information and frequently asked questions about Dover Online CPD, please read the “General Information” section below.



General Information About Dover Online CPD for Dover Advisers

(Click on each of the following headings for further information)


Training Content

The content of Dover Online CPD for 2016 focuses on ten ‘sweet spots’ in strategic financial planning. The schedule for training is as follows:

February 2016

The Family Home

March 2016

Debt and Debt Management

April 2016

Investing Directly in Shares

May 2016

Risk Insurance

June 2016

Superannuation (including Self-Managed Superannuation)

July 2016

ASIC Report 413

August 2016

Legal Structures

September 2016

Estate Planning

October 2016


November 2016

Business Advice

Each of these areas lends itself to the development and implementation of strategic financial advice that solves real client problems.

We also have scope to issue a further two modules on special areas of interest that arise during the year. This would bring to 24 the number of accredited hours provided via Dover Online CPD. If and when these extra modules are available, we will advise you by email.

Training Plan

As you know, RG 146 requires Dover to implement a training plan for each of our advisers. Your training plan for 2016 is to participate in Dover Online CPD.

Participation in Dover Online CPD is therefore obligatory for authorised representatives of Dover Financial Advisers. All Dover advisers need to complete the assessment tasks prior to the end of 2016. By doing so, they will automatically meet their obligations under their training plan for that year.

We are aware that some advisers restrict their advice to one area of financial services, such as risk insurances, and may not wish to undergo training in the other ‘sweet spots.’ However, those advisers will still benefit from having a broad knowledge of financial services. This will be particularly the case as commissions are reduced in coming years. In addition, all advisers need to undertake CPD from somewhere, even if they do provide a limited range of services. The ease with which advisers can access Dover Online CPD will still make this training the simplest way for all advisers to meet their CPD obligations. For these reasons, all Dover advisers are requested to participate in Dover Online CPD.

What you will need

All participants in Dover Online CPD will need access to the following materials:

  • The Australian Master Financial Planning Guide, 2015-2016 (available here); and
  • The Dover website (available here).

Use will also be made of other online materials, so general access to the internet will also be necessary.

Do I Need to Buy the Text Book?

We think so. There are two reasons for this. The first is that the book is a good resource and looks good on your desk when you meet with clients. The second is that the assessment questions are all taken from the text book. Having the text book will be the simplest and quickest way to complete the assessment.

Our rationale for using the Master Financial Planning Guide is simple: it is a well-written, comprehensive resource that is updated each year. We use this as the core of our training and then augment it with substantial material from other sources. Some of these sources will be internal to Dover, and others will be sourced externally.


Dover Online CPD will be assessed. Assessment is the easiest way to record participation in the training.

The assessment tasks are not onerous. Each module will ask advisers to complete ten multiple choice questions via an online quiz. Successful completion of the module will require that at least 80% of the questions be answered correctly. Advisers may make three attempts to complete each quiz. If you do not complete the quiz successfully in your first three attempts, you will be contacted by us to discuss the content of that particular module.

Assessment results will be automatically-recorded by Dover. This record will prove your participation in two hours of accredited CPD for each module.

By the end of the calendar year, you will have completed ten assessment quizzes. This will confirm that you have completed 20 hours of CPD.

Modules will be released once a month between February and November. The assessment quizzes do not have to be answered in the month of release; they will remain available online until 31 December 2016. The quizzes need only to be completed by the end of the last business day of the 2016 year.


Certificates of participation will be provided as electronic documents following the completion of each quiz. Each certificate will show participation in two hours of training. By the end of 2016, advisers who have completed ten quizzes will have ten certificates that together certify 20 hours of CPD.

Accessing Online CPD

Dover advisers participate in the training via the Adviser Portal section of www.dover.com.au. Links will become available in February 2016.  

Training materials, including the assessment quizzes, will be released in the first few days of each month. Assessment tasks do not need to be completed in the month of release. Participants do need to complete the assessment tasks before the end of the calendar year. That said, participants are strongly encouraged to complete the training on a month-by-month basis.

This will be particularly advisable around the middle of the year, with the superannuation modules being scheduled for delivery in the months immediately following the Federal Budget in May. Dover’s response to any changes to superannuation announced in that Budget will be communicated firstly through Dover Online CPD.

Other Training from Dover in 2016

Following on from the outstanding success of our National Training Days in 2015, Dover will again be providing FPA Accredited Training Days in 2016. The 2015 days led to 4.75 CPD points, so in 2016 we will shorten the lunch break and aim for 5 points.

Our plan at this stage is to run two separate training days in 2016. These would constitute 5 hours each. This would mean that our advisers receive 30 hours of accredited CPD in-house: 20 hours via Dover Online CPD and ten hours via face-to-face National Training Days.

Find out more about the 2016 Dover Training Days.

This training will have all been provided at no extra cost.

Other Training

As ever, all Dover Advisers are supported and encouraged to arrange additional CPD on their own behalf. Providers like Kaplan are strongly supported by Dover.

Advisers will be able to ‘upload’ copies of certificates obtained from other providers, allowing you to inform Dover of this extra CPD that you have completed.

Advisers Commencing after February 2016

Advisers commencing after February 2016 are welcome to participate in the full Dover Online CPD for the year. They can access the training via the adviser portal.

Alternatively, advisers commencing after February 2016 may choose to complete only those modules that are delivered after their commencement. For example, an adviser commencing on 1 July 2016 will be asked to complete the modules for July, August, September, October and November 2016.

Advisers Leaving Dover During 2016

Advisers who leave Dover during 2016 will have received certificates recording those modules that have been completed prior to their departure. For example, an adviser who has completed the February module, and who leaves Dover in May 2016, will have received a certificate attesting to the completion of two hours of accredited CPD (the module for February). This certificate will have been sent to the adviser when they completed the February module. 


Advisers who are members of the following professional organisations should receive accreditation for their participation in Dover Online CPD as follows:

Member body




Financial Planning Association

20 Hours

Accreditation number 007787

Association of Financial Advisers

20 Hours

The AFA does not require training to be accredited by them. Instead, they require members to meet their RG 146 obligations.

Members should use the allocation between learning areas as per FPA’s breakdown.

Tax Practitioners Board

Adviser Discretion

The TPB will allow Dover advisers who are also members to claim points for their participation. Members must exercise their own discretion as to the number of hours of Dover Online CPD that are relevant to their tax practice.

SMSF Association

At this stage, the training is classed as ‘Non-SMSF Association Accredited.’ We estimate that between 4 and 8 hours of Dover Online CPD will be relevant to SMSFSs specifically.

The SMSF Association has two levels of CPD: that which has been accredited by the Association, and that which has not.


Members may claim up to 60 hours of non-accredited training in any triennium.

CPA Australia

Adviser discretion

CPA Australia will allow Dover advisers who are also members to claim points for their participation. Members must exercise their own discretion as to the number of hours of Dover Online CPD that are relevant to their accounting practice.


You will receive a notification email in early February 2016 containing everything that you need to commence with Dover Online CPD.

Further Information

Please direct any and all inquiries regarding Dover Online CPD to Adrian McMaster, Training Manager, at adrian@dover.com.au.

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