Senior Management Team
My name is Florence. I am Dover’s Chief Executive Officer and am responsible for all aspects of Dover’s operations.
I have a special interest in helping new advisers transition to Dover’s high compliance model as smoothly as possible, getting them used to our SOA review and content requirements and processes.
I am a CPA and a financial planner and hold a Bachelor of Commerce from Melbourne University and a diploma of financial planning.
I have been with Dover since 2007, virtually from the day it opened its doors and first started helping advisers create great practices.
Outside of Dover I run marathons and enjoy yoga, scuba diving and reading good email@example.com 03 8516 5352
Adviser Relations Team
I’m Peter Thompson, Adviser Relations Manager at Dover.
My main role is to help aspirant advisers through the often confusing process in deciding upon a suitable dealer group. I also develop key relationships with industry BDMs to deliver flexible solutions with respect to software, research and investment models.
I have an advanced diploma in financial planning and I am a financial planner.
Away from work I enjoy time with my wife and two young sons, competing in triathlons ranging from short sprints up to full Ironman firstname.lastname@example.org 03 8516 5353
I am Terry McMaster. I am the responsible manager at Dover and I am responsible for ensuring Dover complies with the Corporations Act and other relevant legislation, and making sure our advisers provide clear, concise and effective advice that is in the client’s best interests and is appropriate to the client.
Since 2017 I have focused on helping advisers provide better advice to their clients and develop business plans to deal with the LIF reforms scheduled for 1 July 2018.
I practice as a solicitor, an accountant and a financial planner, and have done so for more than thirty years. I have a wide background in commercial law, particularly revenue law and superannuation. I also do a lot of estate planning work.
I am the founding director of McMasters’ a multi-disciplinary practice that specialises in legal services, accounting and financial planning for medical doctors, and I still see clients every day.
I am lucky enough to live in Black Rock, so I walk to work every day. I am married to Simone, have three adult or near adult children, and spend most of my spare time training for long distance triathlons. I particularly enjoy helping advisers with client strategies and seeing their practices grow and prosper over the email@example.com 03 8516 5358 Profile
Hi, I am Yin. I am the Compliance Manager and a Financial Planner at Dover. I am also part of MLA Lawyers praciticing as a solicitor. My main role in Dover includes overseeing the group’s compliance processes, reviewing adviser’s Statement of Advice and providing support to advisers.
I hold a Master of Banking and Financial Services Law from the University of Melbourne and a Bachelor of Law (Hons) from Cardiff University, Wales, United Kingdom. I also hold a Graduate Diploma in Legal Practice and a Diploma in Financial Planning.
I love spending my free time with family and friends, taking a stroll in the park or along the beach, travelling and firstname.lastname@example.org 03 8516 5355
My name is Serina and I am part of Dover’s Compliance Team and the Legal Team at MLA Lawyers. I am a practising solicitor. My main role is to review of the statements of advice prepared by Dover Advisers to ensure their compliance with the relevant law and to make sure they are effective client communications that are likely to be acted on by clients.
I completed a double degree at Monash University, graduating with a Bachelor of Commerce and Bachelor of Laws, majoring in Accounting and Finance. Since completing University, I completed a post graduate Diploma in Legal Practice, before becoming a qualified Australian Legal Practitioner. Prior to joining Dover I practised law at a boutique law firm in the CBD, specialising in Immigration and Family Law.
Outside of work I enjoy spending time with my family and friends, and walking my email@example.com 03 8516 5354
My name is Avril and I am a member of Dover’s Compliance Team. My main role is to help Dover advisers write better SOAs and to check their SOAs for compliance before they are sent to their clients.
I hold a double degree from Deakin University where I graduated with a Bachelor of Commerce and Bachelor of Laws, majoring in Finance and International Trade and Economic Policies. Prior to joining the Dover team, I completed a Graduate Diploma in Legal Practice at Leo Cussen Institute for Law.
I am a practising solicitor.
Outside of work, I enjoy travelling, cooking and spending time with my family and firstname.lastname@example.org 03 8516 5348
My name is Jeremy Sim and I am part of Dover’s SOA review team. My main role is making sure every SOA is compliant and prepared in accordance with ASIC’s guidelines before the adviser sends it to the client. This is a key part of the Dover Way and means every adviser gets a free second opinion before they present their SOA to their client.
I hold a Bachelor of Law (Hons) from Monash University and a Graduate Diploma in Legal Practice from the Leo Cussen Institute for Law.
Outside of work I enjoy reading and playing with my cat.
email@example.com 03 8516 5346
My name is Margaret and I am a member of Dover’s SOA support team.
My main role is reviewing statements of advice prepared by Dover advisers, and making sure they are up to scratch before they are sent to the clients.
I enjoy working with financial advisers to deliver appropriate and effective financial advice that meets their clients’ objectives, particularly with complex non-product strategies.
I hold a Juris Doctor (Master of Laws) from Monash University and a Bachelor of Arts in Political Science from the University of Melbourne. Post university, I have also completed a post graduate Diploma in Legal Practice at the College of Law.
Outside of work, I enjoy making my way through the ‘Flavours of Melbourne’ guide which celebrates Melbourne’s food and coffee firstname.lastname@example.org 03 8516 5357
My name is Charnelle and I am part of the Compliance Team at Dover. My role comprises of SOA Review and liaising with Financial Advisers to ensure that all aspects of their advice are compliant with primarily, the Corporations Act. As a result, our financial advisers are able to cater for their clients needs and honour best interests duties.
I completed a Bachelor of Law (Hons) and a Bachelor of Science (Distinction) at Deakin University. Upon finishing my tertiary studies, I completed a Post Graduate Diploma in Legal Practice at Leo Cussen Institute for Law and have since been admitted as an Australian Legal Practitioner.
When I am not at Dover, I enjoy fitness activities, reading, dancing and having a laugh with email@example.com 03 8516 5373
Hi my name is Ashlee and I am member of Dover’s Compliance Team. As a member of the Compliance Team, my role is to review your SoA and liaise with you to ensure that every SoA is compliant with the Corporations Act and relevant ASIC’s guidelines.
I hold a Juris Doctor (Master of Laws) from Monash University, Master of Commercial Law and a Bachelor of Arts (International Relations) from Deakin University.
Outside of work, I enjoy rowing and spending time with my family and firstname.lastname@example.org 03 8516 5370
I am Quinn, a member of Dover’s Compliance team.
My main role is to review SOAs, ROAs and other compliance documents, to ensure the advice abides by the regulatory guidelines.
I hold a Bachelor of Laws degree from Bond University, and a Graduate Diploma in Legal Practical Training from the Leo Cussen Centre for Law.
Admitted as a legal practitioner in Victoria, I have worked in immigration prior to joining Dover.
Ever an incorrigible traveler, I speak Mandarin and Cantonese and is learning Japanese. In my free time, I enjoy golf, meditation, movies, musicals and board email@example.com 03 8516 5345
My name is Nguyen and I’m part of the compliance team. My role involves reviewing SOA and ensuring they are compliant with the relevant law.
I hold a Bachelor of Law from Latrobe University and a Bachelor of Science from the University of Melbourne. I have also completed a Graduate Diploma of Legal Practice at Leo Cussen Institute for Law.
Outside of work, I enjoy watching movies, cooking and a good game of firstname.lastname@example.org 03 8516 5372
My name is Nhien. I am a compliance consultant at Dover. My main role is to review statements of advices and ensure it complies with the relevant financial services laws. In this role, I can help financial advisers tailor solutions that would be in the clients’ best interest.
I am completing a Bachelor of Commerce (Finance) and Bachelor of Laws at Monash University.
Outside of work, I enjoy volunteering and travelling. Currently, I volunteer on the audit and finance committee of a not-for-profit which supports young people through email@example.com 03 8516 5367
My name is Caitlin Xiao and I am a paraplanner and compliance consultant.
As a Paraplanner, I am responsible for drafting and reviewing statements of advice for a diverse range of clients. It is my duty to quickly and clearly communicate complex information to the reader.
As a Compliance Consultant, I review SOAs and ensure that the advice is compliant with the Corporations Act and other relevant guidelines.
I completed a Bachelor of Commerce at Monash University with a major in Accounting and Finance. I am an outdoor person and enjoy extreme sports. I am also a fan of boxing and firstname.lastname@example.org 03 8516 5347
My name is Melissa Tan and I am a Compliance Consultant. My role requires me to review SOAs and ensure the advices are compliant with the Corporations Act and other relevant guidelines.
I completed a Bachelor of Laws and a Bachelor of Performing Arts at Monash University.
I am always keen on learning new languages. Apart from being fluent in Mandarin, Malay and Indonesian, I have currently set my sights on learning French. I also hold a black belt in Taekwondo and am an avid salsa email@example.com 03 8516 5366
The Adviser Client Engagement Services (ACES) Team
My name is Wilbert. I am the IT manager at Dover.
I started my professional career in business advisory at McMasters’ Accountants (a related firm to Dover) after having graduated from Monash with a commerce and a business information system degrees.
I am a chartered accountant.
I have found my passion in IT solutions for Dover and its advisers, helping improve adviser practices through systematic marketing and automated SOA processes.
Part of my role is developing ideas to bring about new business opportunities to the Dover Group.
Outside of work, I go for a jog and a quick swim.
My name is Adrian McMaster and I have worked with Dover and its now dormant sister company Dover Financial Training for more than ten years.
I hold Bachelor Degrees in Commerce and Law, as well as a Post-Graduate Diploma in Psychology. I also hold Diplomas in Financial Services and Training & Assessment Systems. I even have a Graduate Diploma in Theology. That’s why Dover asked me to be the training manager – I love learning!
I have practised for many years as a psychologist, an accountant and as a financial planner, and bring each of these skills into play with my work for Dover. I am particularly involved in Dover’s Adviser Client Engagement Systems and am responsible for Dover’s on-line CPD program.
I am the author of a Diploma of Financial Planning and a book on personal financial planning. I am also the main author of Dover’s CPD materials and related manuals.
Away from work, I am a devoted husband, father and junior sports coach and love running along Melbourne’s Bayside beach tracks.
My name is Vincent and I am computer scientist. I develop original software for Dover’s various adviser support projects including our on-line adviser CPD, our automated SOA software project, adviser websites and the Adviser Client Engagement System.
I hold a computer science degree from Monash University.
I am interested in sport, travel and reading.
My name is Tony Chiang and I am a computer science graduate from Melbourne University.
My role is to develop original software to automate the Dover client advice process, emphasising compliance and ASIC’s requirement that SOAs be clear, concise and effective.
I am also involved in creating high end adviser websites including personalised technical manuals and automated marketing strategies designed to generate new clients for the adviser.
Out of work I enjoy travel and spending time with friends and family.
Hi, My name is Hoa Nguyen. Since graduating from the University of Economics in Ho Chi Minh City, I have been employed at Dover working as a motion designer. I enjoy bringing graphic elements to life through animation. Recently I was involved in a project where we used animation to help illustrate difficult financial concepts.
Dogs are my big love! They are always beside me when I am in need. I also enjoy reading psychology books and playing football with friends.
The Dover Legal E Docs Team
After initially studying art and design I have spent fifteen years working as a graphic designer. As a mature age student I completed a Bachelor of Arts Internet Communications degree. I am currently working on post graduate studies in marketing.
I have been with Dover for over ten years.
At Dover I help maintain our website and run Dover Legal E Docs, Australia’s premier on-line company formation service.
I enjoy anything to do with the water, particularly swimming and surfing. I am particularly involved in long distance open water swimming. I have swam the English Channel twice and swim all year round sans wetsuit in Melbourne’s chilly Port Philip Bay.
When I have spare time I enjoy reading and cooking.
My name is Janine Wilson and I have worked with Dover and its related entities for more than ten years.
I am a CPA and hold a degree in accounting from Chisholm Institute of Technology, now part of Monash University, and post graduate diplomas in finance and in financial planning.
I work in Dover Legal E Docs, Australia’s premier company formation service and helping Dover advisers set up and run business and investment structures to get better results for their clients.
My outside interests include cooking and bush walking including long distance walks such as the Oxfam firstname.lastname@example.org 03 8516 5362
Hi, I’m Ngan. I specialise in Business Administration. After graduating from university in 2010, I joined McMasters’ Accountants as a member of the Administration team. Around this time I also started working for Legal E Docs in a part-time position. For the past twelve months I have been with Legal E Docs full-time. I am proud that Legal E Docs is the chosen online document service provider of Dover Financial Advisers. My role involves helping the legal team prepare amending deeds and estate planning documents. I also work with ASIC to establish companies and liaise with the ATO for ABN/TFN applications for our clients.
On the weekend, I like to visit coffee shops and to cook with my family and friends. I also enjoy travelling the countryside on my motorbike.
Hi I’m Yen Nguyen. I graduated from the University of Viet Nam where I completed a Bachelor of Business Administration degree. I joined the Legal E Docs team where I have now worked for five years.
My responsibilities include establishing companies through ASIC and liaising with the ATO for ABN/TFN applications. I also assist our legal team in preparing amending deeds and estate planning documents for clients. I enjoy building relationships and creating positive experiences for our network of Dover Advisers.
Out of working hours, I spend quality time with my family. I enjoy travelling to different destinations with my friends whenever I can.
Hi, my name is Phu. I am a member of Dover Compliance team. I am based in Dover’s Vietnam office.
I review Statements of Advice and help with para-planning services, as well as other compliance related responsibilities.
I hold a Bachelor of Commerce from Raffles College of Higher Education (RCHE) in Singapore, majoring in Banking and Finance.
I enjoy travelling and reading fantasy and science novels in my spare time. I have a great passion for the seventh art, as for me, “all of life’s riddles are answered in the movies.”
Hi, my name is Mai. I started working as a member of the Compliance team based in Dover’s Vietnam office after finishing my BSc in the University of Economics Ho Chi Minh City.
My main role is reviewing statements of advice for Dover advisers and assisting the Melbourne staff in our various compliance processes. This includes reviewing financial services guides, websites and marketing information.
I enjoy working with the Dover team and the Dover and hope to expand my knowledge and skills in financial services law while I am working for with Dover.
Outside of work, I am into archery, travelling, shopping and enjoy spending time with my family and friends.
Hello, my name is Truc. I am a member of the Compliance team where I am based in Dover’s Vietnam office. Dover is my very first workplace after completing a Bachelor of Business Administration in the Eastern International University. My main role involves reviewing the statements and records of advice submitted by Dover advisers. I also assist the Melbourne staff with various administrative tasks.
Outside of work, I enjoy reading books and spending time with my family and friends.
Hi, my name is An and I am a part of the Vietnam Compliance team. My main role involves reviewing stationery to ensure compliance has been followed, checking commissions and entering data to ensure information remains up-to-date. I am also involved in assisting the team in SOA reviews.
I earned a Bachelor degree of Financial Management from Danang University of Economics. I also obtained several post-graduate qualifications in stock and Real Estate. My desire is to pursue a career in personal financial management. I look forward to developing my skills as a member of the Dover team.
Outside of work, I enjoy reading books about psychology and history. I also keep fit by practicing yoga and jogging.
Hi, my name is Ngan. I am a member of Dover’s Compliance team. I am based in Dover’s Vietnam office.
My main role is to review Statements of Advice for Dover advisers and assist Melbourne staff in our various compliance processes. This includes reviewing Financial Services Guides, stationery, checking commissions and filing documents.
I hold a Bachelor of Finance from Foreign Trade University in Ho Chi Minh City, majoring in International Finance.
I enjoy discovering new places, tasting new cuisine and having new fantastic friends. I am into sports such as soccer, badminton, table tennis etc. and love playing them. That really helps me to keep being heathy and have the energy to devote myself to work.
Hi, my name is Linh and I part of Dover’s compliance team. I hold a Bachelor of Science from the University of Economics Ho Chi Minh City, majoring in Economics. My main roles involve assisting the team in reviewing stationery and SOAs as well as making sure all compliance documents are in order so that commissions can be released to Dover advisers. I also help with various administrative tasks.
Outside of work, I like spending time watching comedy and practicing boxing to keep fit.
Hi, my name is Hang. I am part of Dover’s Compliance Team, based in our Vietnam office.
My main role involves reviewing stationery, checking commissions and assisting the team with SOAs/ROAs review and various administrative tasks.
I hold a Bachelor of Finance and Banking from University of Economics and Law.
Outside of work, I enjoy listening to music, watching movies and reading books.
Hi I’m Mai Pham. I’m a member of Dover Compliance team, based in Dover’s Vietnam office. I started with Dover after graduating from the International University. My main role is to review stationery, check commissions and assist team mates with various administrative tasks.
Outside of work, I love spending time with my family and friends. I also love travelling, cooking and eating delicious food.
My name is Hanh Nguyen. I am a member of the Compliance team where I am involved in tasks including assisting the team in review financial documents, stationeries and commissions reconciliations. I am passionate about helping advisers get their compliance right.
I hold a bachelor degree in External economics from Foreign Trade University. I am considering undertaking diploma of financial planning to get a much better understanding of the industry.
I love watching movies and going swimming. Outside of work, I hang out with friends, listen to music and read books.
Hi, my name is Nhi. I hold a Bachelor of Banking and Finance degree. After graduating from the University of Vietnam, I started working as a member of the Dover Compliance team based in Dover’s Vietnam office.
My main role is assisting the Melbourne team with various administrative tasks including reviewing financial services guides, stationeries and checking commission to ensure everything is compliant.
Outside of work, I enjoy spending quality time with family and my dog.
The Commission and Accounts team
Hi, my name is Thao Nguyen. I am a member of the Fees Admin team. I look after the processing of Dover advisers’ commission pay run. Apart from that, I also assist Dover advisers with insurance application and implementation. I look forward to learning more and improving my skills with Dover.
I completed my Bachelor in Banking and Finance from University of Economics Ho Chi Minh City.
Outside of work, I love spending time with my family and friends, travelling as well as enjoying delicious food.
Hi, I’m Quynh Tran. I have been working with Dover since I graduated from the Foreign Trade University. I am a part of the commission and accounts team. I assist Dover advisers with appointments and answer queries relating to our range of services.
Outside of work, I love yoga and reading books.
Hi my name is Dung Le. I am a member of the commission team based in Dover’s Vietnam office. My main role is processing commission for Dover Advisers and assisting new advisers with their application during the on-boarding process with Dover. I look forward to learning more and developing my skill with Dover.
Outside of work, I spend time with family, friend, playing table tennis and making handicrafts.
Hi, my name is Tram Huynh. I’m working as a member of the Fees Admin team. My main role is processing commission for Dover Advisers. I also assist new advisers with their application during the on-boarding process with Dover. There are too many things I can learn from working at Dover and I’m looking forward to learning more.
My hobbies are cooking, baking and making sweet desserts. I also enjoy reading novels and playing video games when I have time.
My name is Anh Nguyen and I am part of the Fees Admin team. My main role is processing commission for Dover Advisers. Besides, I assist Dover Advisers with appointments and insurance application.
Away from work, I love reading books, travelling and spending time with my family and friends.
My name is Han and I am a part of the Fees Admin Team. My key responsibilities are to assist new advisers joining Dover and to handle commission and insurance tasks.
Outside of work, I enjoy movies, music and hanging out with my friends.
Hello, my name is Thuy. I am a member of the Fees Admin team. Dover is my first workplace after finishing a Bachelor of Finance and Banking at International University. My main role involves processing commission for existing advisers as well as helping new advisers with their applications to Dover.
After work, I love hanging out with friends and cooking.
My name is Huy, a member of the Account team based in Dover’s Vietnam office.
My role includes keeping financial records of Dover, helping advisers with matters related to their accounts and other administrative tasks. I look forward to sharpening my skills with Dover.
Away from work, I enjoy reading and hanging out with friends and family.
Hi, I’m Soni. I attended the University of Economics and Law in Vietnam where I gained a degree in Business Administration. Upon graduation I started working for McMasters’ where I was a member of the Administration team for three years. I have recently joined Dover where I hope to develop my skills and get more experience while contributing for the growth of the company.
Outside of work, I love participating in sports and singing. I also enjoy spending my free time with my family.